Privacy Policy

Welcome to Cotton Bug. We want you to know that your privacy is important to us. We strive to ensure that your experience with cotton bug is one that you will want to repeat and share with your friends. Part of our commitment to you is to respect and protect the privacy of the personal information you provide us .The information below is to inform you what information we collect , why we collect such information and how do we use the information . The privacy policy is incorporated into our Terms of Service. Cotton bug will occasionally update its privacy policy.

COLLECTION AND USE OF INFORMATION

When you purchase anything from our Cotton Bug store, as a part of buying and selling process , we collect the personal information you decide to give us , such as Name , Postal Address , Tel no , Email ID (personally identifiable information). You should know that we receive and may store all personal information (whether written or oral ) provided through whatever means such as email, whatsapp or telephone.

When you browse our website, cotton bug automatically collects your IP Address. In order to help us learn about your browser, operating systems, to tune the operations of its website, analyse trends, track traffic patterns. As you navigate through www. cottonbug.in, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this Site some of this anonymous information, such as the URL of the website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This Site may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Site might not work without cookies. We may use your IP Address along with your personal and demographic information as an aggregate to prevent fraud or abuse and to improve the quality and value of the service and to analyze and understand how our Site and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance completing a transaction, verify our credit card information, billing & shipping address to deliver a product.

CONSENT

When you provide us with personal information to complete a transaction , verify your credit card ,place an order , arrange delivery and return, we imply that you consent to our collecting it.

With your permission we may use your personal information to contact you with marketing emails and promotional materials, events, new product launch and other information that may interest you.

If you decide at any time that you no longer wish to receive such communications from us, please contact us at info@cottonbug.in .

DISCLOSURE

In certain circumstances we may share your information with others. We may use third party service providers to perform certain services on our behalf, such as shipping, payment processing, data storage /management, web hosting, web analytics fulfilment, marketing, emailing etc. These service providers only receive personal information if such information is needed to perform their function(s) and are not authorised to use any personal information for any other purpose(s) other than the purpose (s) set forth by Cotton Bug.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

COMPLIANCE WITH LAW AND LAW ENFORCEMENT.

Cotton bug cooperates with government and law enforcement officials to enforce and comply with law. We may  disclose any of your personal information if required by law to do so, to protect the safety of the public, any person or to prevent, stop activity that we may consider to be, or pose a risk of being illegal, unethical or legally actionable activity. 

S.N.S services, which gives you an option to share your personal information contained in your account with social network services (like Face book & twitter) Cotton Bug will not share your account information, which may contain your personal information, with such networking services unless you expressly authorise it.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For more insight , you may also want to read Shopify’s Terms of service or Privacy Policy .

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT

For more information please contact us at info@cottonbug.in